Keri Systems Badging Bureau: Frequently Asked Questions
This page should answer all your questions related to ordering photo ID cards
and badges from Keri Systems! But if not, please
let us know!
All links below go to information further down this same page.
How do I order photo ID cards, overlay stickers or accessories?
With just a little information and your digital artwork and photos, you can
place your order online or contact the Keri Badging Bureau with any questions at 1-800-260-5265 or badging@kerisys.com!
Please note that we accept Visa, Mastercard and American Express.
Here are some helpful links:
Getting Started:
The Photo ID / Badging Bureau Order Process
What
if I need to order "multi-technology" cards with proximity sensors or
magnetic stripes, or I am interested in a complete, integrated
security-access solution?
If you need to order imageable proximity (access control)
cards instead of simple photo ID cards, please contact Keri Customer Service at 1-800-260-5265 or
badging@kerisys.com, or contact your current security system vendor or
dealer so they can place this order for you.
Keri Systems is world wide leader
in security and time and attendance systems - including access control,
telephone entry and video surveillance. If you have a need for one of these
other facets of securing your facility, please contact us so we can help you
find a solution! (1-800-260-5265 or
badging@kerisys.com)
Should
I choose one of your standard templates for photo ID cards, or customize my
own?
When
you're ready to design your badges, Keri offers two solutions. The Express Method allows you to choose one
of our pre-designed badging styles (called templates) as a starting point. We
can then include several items, including your company logo, the card-holder
photo and name and even their department or title. This is the fastest and
easiest way available to create your own custom security badges. Just a few
clicks and you are done with your design!
Alternatively, you can design your own badge. Just download thisCustom
Badge Template Instructions & Order Form (in Adobe Acrobat PDF format)
which contains all the details you'll need, and then send the completed forms to
us (by FAX or delivery) along with your order (which can be placed online, by
phone, delivery or FAX)
After
I place my order, how should I prepare and send you the supplemental files
(list of card-holder names, photos, digital artwork/logos, etc.)?
The
most commonly required supplemental files that we need to process your ID card
order are as follows:
List of card-holder names in some sort of delimited format (like an Excel
spreadsheet or text file)
Digital Photos of your card-holders (if required)
Your company/organization logo or artwork to be included on the cards
IMPORTANT NOTE: We have a few specific requirements in terms of how these
items should be prepared, formatted and sent to us, so please see our page on preparing your order-related supplemental files.
How
long does it usually take to process an order?
This process generally takes up to 5 weekdays, but depends on how quickly we receive all the supplemental files and approvals of badge samples from you after you have submitted your order. Re-Orders can be processed even quicker. Also, please let us know if you require any expedited order processing or express shipping options when we contact you to verify your order details.
Can
I re-order photo ID cards without going through the normal order process?
Absolutely! Simply contact us at 1-800-260-5265 or
badging@kerisys.com or use the Online Re-Order Form
we've provided
for your convenience! You only need the "Re-Order Number" from any
previous Badging Bureau order/confirmation paperwork which we can reference. Send us any additional
supplemental materials (new card-holder names and photos, etc.) along with the
add-on/reorder and that's it!
Who
can I contact with questions before, during or after I place my order?
Use the information below contact us with any questions, for an order status
update, to re-order more photo ID cards, or to send us the additional files
associated with your order.
Keri Systems Badging Bureau
2305 Bering Drive
San Jose, CA 95131 USA
Phone: 800-260-5265 408-435-8400
FAX: 408-577-1792