What Our Customers Say About Us:
Click to listen to these audio testimonials:
"The best tech support. Extremely helpful"
"Tech support - You make me look good"
"I just wanted to commend Bud, Noel and, especially Mitch for their excellent support of my customer configuration problems. Without their input I would not have been able to re-configure the new tenant's system. Their input made me look less incompetent and allowed the job to be completed in a timely manner. I can't thank them and Keri for the fine products and professionalism.
- Paul Petty, Liberty Lock and Key
"My name is Andy Coyle and I am the owner of Armadillo Services. I am registered on your site. I sell and install, among other things Keri Door Controllers. Last Friday, I was installing a 4 door NXT controller. I had installed it in my office to test it. The customer wanted keypads and I had not done them before. Your sales team fixed me up with the part numbers for the daughter boards that I needed and I thought that I was ready to go.
I started the installation and a lot of things went wrong. I had never done keypads, I had not yet installed the daughter boards, I made a wiring error, and finally a template in the controller was not working. I started at 9:00 Am and finished up about 9:30 PM.
Through all of this, I made several calls to the technical support department. I am writing to tell you that they are the most professional and helpful department that I have worked with. I had this unit in my office a while and had only the doors extreme software. When I tried to install doors.net I was told my trial had expired. The customer was in the process of moving in and one of the doors that I need to secure was a glass door with no other lock. I was definitely under the gun.
I spoke with several people in your department ALL OF WHICH could not have been more helpful and professional. Of special note is Mark and Noel. Noel helped me with the template problem. He had a very thorough knowledge of the system.
I just wanted to tell you how great your staff is."
— Andy
"Thanks for your support. On Tuesday the 15th I drove to your tech support centre in Norwich with my PC. All I can say is that I could not thank these three guys enough for their excellent service and support. I took three different USB to Serial converters, which were found to be incompatible with my PC to Keri PXL Controller. So what did they do? They gave me their only converter they had which worked on my PC, with NO CHARGE, as well as advised me with more technical Assistance. THANKS AGAIN TO STEVE, GARY AND TRENT"
— M.Aslam
"I took the training course on the PXL this past Tuesday. Thank you for the opportunity to take this course online. It was a very good course and I learned a lot. I was very impressed with your professionalism."
— Ed Dabbah
"Just a quick note to let you know how impressed I am with the level of support I received from Noel regarding the installation/programming of the Entraguard system. I deal with telephone support from many of our suppliers. Noel was definitely
one of the best I have encountered."
— David Nelson, NESS Security
"We installed our first Keri PXL-250 and Doors™ for Windows system recently . . . went in without a hitch. The learning curve was minimal and it installed with great ease. The 6 door system was programmed in less than 4 hours for all 150 cardholders."
— Dave Ventres, Service Manager, Associated Security Systems, East Hartford, CT
"I like Keri products because they work — and keep on working. In fact, one of my customers was so happy, he said Keri proximity worked flawlessly. They're easy to install, they use quality materials, and factory support has always been there for me — just a phone call away."
— Jim Leckie, Protective Electric, Parsippany, NJ
"Keri is so easy to use. It is very flexible, requires little attention, and the people at Keri have been very helpful. Software updates are painless."
— Nolan Hubley, Wiltron Manufacturing, Morgan Hill, CA
"I've been able to configure Keri systems to fit every application I've ever needed. This stuff is practically perfect . . . easy to install, easy to use, cost-effective expandability, the PXL-250 is terrific and customer support has been excellent. Keri saves me lots of time."
— David Cohen, Access Security & Lock, San Bruno, CA
"We've been using the Keri system for 2 years. Its biggest advantage is ease of use. It is very intuitive, flexible, requires little attention, and the people of Keri have been very helpful. When an employee forgets to hand in their card, it is so easy to make the card invalid."
— Mike Carbon, Superior Court of Santa Clara County, San Jose, CA
"You'd be crazy not to have it."
— Eric Johnson, Gloucester Co. Prosecutor's Office, Woodbury, NJ
Selected End User References
|
| ABC Studios |
| Alameda Marina (Alameda, CA) |
| American Backhaulers |
| American President Lines |
| Amtrack |
| Anheuser-Busch |
| EU Distribution Center |
| Aston Martin |
| Austin Reed |
| AT&T |
| Bekins Transport Service |
| Bethesda Naval Hospital |
| Birkenstock |
| Blue Cross/Blue Shield |
| Boise Airport, ID |
| Branson Ultrasonic |
| BSW Architects |
| Bureau of Land Management |
| Camden County Prosecutors Office, NJ |
| Chevron |
| Christmas Island Casino, Australia |
| City of Antwerp, Belgium |
| City of Bridgeport, CT |
| City of Manhattan Beach, CA |
| City of Portland, OR |
| CNBC |
| Coca Cola - Cadbury's |
| Commonwealth Science Institute |
| (Geelong, Australia) |
| Cracker Barrel - |
| Old Country Store |
| Deliverance Evangelistic Church |
| (Philadelphia, PA) |
| Deloitte & Touche |
| Digital Domain |
| Discovery Bay Marina (Byron, CA) |
| Discovery Channel |
| Disney Studios (Manhattan, NY) |
| ECC International |
| EchoStar (DSS) |
| Emerson Electric |
| Empire State Building |
| enjoyweb.com |
| FAA |
| Fairfax County Fire Department, VA |
| Fargo School District, ND |
| Fender Musical Instruments, Inc |
| FMC Corporation |
| Ford Motor Corporation |
| Fruit of the Loom |
|
| General Services Administration |
| Gloucester County Firearms Training |
| Facility, NJ |
| Grolier |
| Grubb-Ellis |
| Hertz |
| Hewlett-Packard |
| IBM |
| Iceland Air |
| International Broadcast Center |
| JB Hunt Trucking |
| Jet Propulsion Labs |
| Kansas City Star (newspaper) |
| Kraft Foods |
| Laidlaw |
| Lockheed/Martin |
| Logic Tier |
| London Borough of Camden |
| Constabulary (England) |
| Los Angeles Police Department |
| Lucent Technology |
| Martin Luther King Hospital |
| Marvel Comics |
| May Department Stores |
| McMaster-Carr |
| Miller Technical College (Australia) |
| Morgan State University |
| Motorola |
| Mt. Laurel Fire Department, NJ |
| National Airlines |
| National Semiconductor |
| New Hampshire Electric |
| New Jersey Institute of Technology |
| News, Ltd. |
| New York City Housing Authority |
| New York Daily News |
| Norwich Union |
| Paine-Webber |
| Parkchester Apartments (New York) |
| Patterson Housing Authority, NJ |
| Pawtucket Housing Authority, RI |
| Pete's Harbor Marina (Redwood City, CA) |
| Philadelphia Housing Authority |
| Pierce College (Toronto, Canada) |
| Pittsburgh Housing Authority, PA |
| Pittsburgh Zoo |
| Platignum Technology |
| Pocatello School District, ID |
| Presidential Palace - Port-au-Prince, Haiti |
| Presidential Palace - Chile |
|
| Price Waterhouse (San Jose, CA) |
| Princeton School District, NJ |
| Ronald McDonald House |
| Tampa, FL |
| Rubbermaid |
| Ryobi |
| Sam's Town Casino, LA |
| San Angelo Airport, TX |
| San Diego Symphony Hall |
| San Francisco School District, CA |
| San Francisco Yacht Club |
| San Jose State University |
| San Salvador Airport |
| Seattle-Tacoma Airport, WA |
| Southwest Airlines |
| Southern Maryland Electric Coop. |
| Sprint Yellow Pages |
| Stanford University |
| State of California |
| State of Idaho, Health and Welfare Dept. |
| State of Michigan Bureau of State Lottery |
| State of New Jersey, Office of the |
| Prosecutor |
| Statue of Liberty Marina |
| Super Rugby League (Australia) |
| Sydney Entertainment Center (Australia) |
| Target Stores |
| Texas Department of Transportation |
| Thomas Cook |
| Thrifty/Payless |
| Time-Warner |
| Tommy Hilfiger |
| Tyson Foods |
| Unisys |
| United Airlines Mileage Plus |
| United States Postal Service |
| United States Secret Service |
| University of Miami |
| U.S. Robotics |
| Vail Daily News, CO |
| Washington D.C. Department of Public |
| Assisted Housing |
| Waterford Crystal |
| West Jersey Hospital, NJ |
| West Kent Housing Association |
| World Telecom |
| Ziff-Davis |
|
Hi
Thanks for your support,
On Tuesday 15th I drove to your tech support centre in Norwich with my PC.
All I can say that I could not thanks these three Guys for their excellent service and support.
I took three different USB to Serial convertors, which were found to be not compatible with my PC to Keri PLX Controller.
So what they Did? They give me their only convertor they had which worked on my PC to me.
With NO CHARGE. As well advising me with more technical Assistance.
THANK AGAIN TO STEVE, GARY AND TRENT
Regards
M.Aslam
