Technical Support Center
Keri Systems endeavors to provide the best technical support possible.
Our goal is to give you the pre and post sale information needed to make sure the customer gets what they need for their project, and excellent installation advice for you after the equipment is on site. In addition to telephone technical support, Keri has other resources for you to help get the job done.
Use the links below to locate technical support information, software updates, register your installed products online, or view one of our on-demand training courses from Keri Technical Institute.
There may be instances where a Keri support technician will ask you to send us a file. Please use the link shown below for the upload.
Please be sure to name your files and folder accordingly so Keri can identify who they belong to.
Criteria necessary to identify your upload:
1) Company Name (Required)
2) Ticket number (if applicable)
3) Site name (if applicable)
Technical Support Resources...
- Download Technical Documentation & User Manuals
- Get the Latest Updates for your Keri Software
- Field Training Class Schedule
- Keri Technical Institute (KTI) On-Demand Training Classes
- Register your Keri Products Online
- Request an RMA
- Knowledge Base
- Contact Our Support Team
- Download Keri's Marketing CD
Current Release - Doors.NET v4.0.1
This executable installs Doors.NET on your host computer. It does NOT have all the possible options and extras that are found on the DVD. This means that if your install requires something that is not natively included in the installer or is not already installed on your system, the required option will be immediately downloaded from the Keri Systems FTP server. This would include files such as Microsoft .NET Framework v4.6.2 or Microsoft SQL (which may already be installed on your system), and optional, licensed features such as Photo ID/Badging, Time & Attendance, Mapping, Multiple Concurrent Gateways, etc. You must have an active Internet connection to complete this process.
This executable installs Doors.NET on your host computer. This executable includes every required installation file plus files for every option and feature that could be installed, all in one, large download file. Only the features you select during the installation process will be installed on your system.