SDM recently released an article detailing the current state of access control as it’s unfolding in 2019. They identified some of the common trends that access control related businesses share in the current marketplace; many of which are the same trends the professionals at Keri Systems are experiencing.
Interest from End Users
One of the top trends SDM noted was a resurgence in interest from end users. Keri Systems has renewed its focus on this customer group in response to that demand; our end user educational materials remain some of our most popular materials online and through our newsletters. We are striving to provide options, resources, and guidance to this user group so they can bring their own ideas and preferences to the table when they communicate with our dealers and sales team.
The access control purchaser of today has many more options and tends to be quite educated about technology, when they arrive at a purchasing decision. Often times the questions are very direct and very technical, due to myriad resources available in the marketplace. Many of our new technical developments are also in response to a shared demand between end users and access control professionals, such as our popular Intelliprox Blue and Neutron, which are simple, and impressively user-friendly.
Upgrades - shortened timeline
The article also mentioned an uptick in upgrades, and cited changing buyers and interests, cyber security concerns, return on investment and several other factors as contributing to the changes. This ties into the previous example of an educated purchasing public. The purchasing end-user of today is very concerned with return on investment, product life and upgrade options. With most security managers possessing at least rudimentary knowledge of networks, we find that they are more apt to base their purchases on good business fundamentals and downstream utility, along with easy upgrade potential.
User Experiences: Smartphone use in access control
It’s no surprise to anyone that the world has gone mobile. Try to find someone these days that doesn’t have their eyes on a mobile device, if they aren’t talking to someone else. Even then, they may have their attention directed to a smartphone. In this age, Keri has accepted and modeled our new product development to a mobile society. We understand that a new generation of people will expect to manage more of their lives through their mobile devices. They want to lock and unlock, arm and disarm, grant access to, and view everything on their phone. To this end, we at Keri feel that we have our “marching orders.” All eyes are on mobile.
Keri Systems Trends: Scalability, flexibility and interoperability in Multi-Family facilities
For Keri Systems, this is a big one! Over the past couple years, Keri has redoubled its efforts to expand our offerings into the multi-family environment; in fact this is a primary corporate goal. We are rapidly becoming the industry leader in these amalgamated offerings, which has resulted in close connections being formed with some very strong partners. Along with those partners, Keri is able to secure an entire multi-family, multi tenant, or mixed use facility with literally every conceivable modern technology, all managed through one software program. Partners and integration are integral and essential to being able to accommodate the current security requirements of a changing world.